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Privacy Policy
Privacy Policy
Last updated: 2026-03-03
This Privacy Policy describes how Groupe Sante Optimed Inc ("we", "our", "us") collects, uses, discloses and protects personal information in compliance with Quebec's Law 25 and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Identity of the Organization
Legal Name: Groupe Sante Optimed Inc
Address: 14165 rue Gabrielle-Roy, Mirabel, Quebec, J7J 0E2, Canada
Email: [email protected]
Phone: 1-855-855-9755
2. Privacy Officer
In accordance with Law 25, we have designated a Privacy Officer responsible for the protection of personal information:
Name: Nicolas Kolodenchuck
Email: [email protected]
3. Personal Information We Collect
We collect only the personal information necessary to process and fulfill orders placed on premium-vitamins.ca.
This includes:
- First and last name
- Billing and shipping address
- Email address
- Telephone number
- Order history
- Billing details
- IP address (for security and fraud prevention purposes)
We do not collect medical or health information.
4. Purpose of Collection
Personal information is collected exclusively for the following purposes:
- Processing customer orders
- Transmitting order information to USANA Health Sciences Inc. for payment processing and fulfillment
- Shipping and delivery of products
- Customer service communications related to orders
- Fraud prevention and security
- Compliance with legal and tax obligations
We do not use personal information for marketing purposes and we do not send promotional emails.
5. Order Processing and Disclosure to USANA
We are authorized independent associates of USANA Health Sciences Inc. When a customer places an order on our website:
- The order is completed on our website.
- The order information is securely transmitted to USANA.
- USANA processes the payment.
- USANA prepares and ships the products.
USANA acts as a separate entity responsible for payment processing and fulfillment.
6. Hosting and Data Location
Our website is hosted by Web Hosting Canada (WHC). Servers are located in Canada. Personal information is stored in Canada.
7. Cookies and Session Technology
We do not use tracking cookies, analytics tools, remarketing tools, or advertising pixels.
We use a technical session cookie (PHPSESSID) strictly necessary for the proper functioning of the shopping cart and order process. This cookie:
- Is temporary
- Does not track users across websites
- Is automatically deleted at the end of the session
8. Legal Basis and Consent
By placing an order on our website, you consent to the collection, use, and disclosure of your personal information as described in this policy.
We collect only information necessary to fulfill contractual obligations.
9. Data Retention
Personal information is retained only as long as necessary to:
- Complete the transaction
- Meet tax and accounting requirements
- Comply with legal obligations
- Resolve disputes
Order records are typically retained for up to 7 years to comply with tax regulations.
10. Security Measures
We implement appropriate administrative, technical, and physical safeguards to protect personal information against:
- Unauthorized access
- Disclosure
- Loss
- Misuse
- Alteration
Security measures include encrypted HTTPS connections, secure server infrastructure, and restricted access to personal information.
11. Your Rights (Quebec and Canada)
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw consent (subject to legal or contractual restrictions)
- Request deletion of personal information where permitted by law
- Request information about how your data is processed
- Request portability of your personal information (where applicable under Law 25)
- Request de-indexation in certain circumstances
To exercise these rights, contact: [email protected]
12. Confidentiality Incidents
In the event of a confidentiality incident presenting a risk of serious harm, we will:
- Notify affected individuals
- Notify the Commission d’accès à l’information du Québec when required
- Maintain a register of confidentiality incidents as required by law
13. Minors
This website is intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.
14. Changes to this Policy
We may update this Privacy Policy to reflect legal or operational changes. The updated version will be posted on this page with a revised effective date.
15. Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact:
Privacy Officer
Groupe Sante Optimed Inc
14165 rue Gabrielle-Roy
Mirabel, Quebec, J7J 0E2
Email: [email protected]
Phone: 1-855-855-9755
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Copyright 2026 © Premium-Vitamins.ca. All rights reserved. USANA France
Individual results may vary and are not guaranteed. Product images are the copyrights of USANA Health Sciences and are used with their permission.
These products are not intended to diagnose, treat, cure, or prevent any disease. Please consult your physician prior to use.
The material presented here is informational, and is not intended as simply a solicitation to sell products. Premium-Vitamins.ca is an Independent USANA Canada Distributor, ACPRO - 2011006.20901.
